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AI ASSISTANTS / PUT THEM TO USEFUL WORK

Put AI to work.
Free up your team.

From a customer email to the next task: help your team find answers, prepare work and follow through. We build assistants around a clear job, inside a portal or alongside the tools you already use.

How AI assistants can help your business

EXPLORE A DIFFERENT WORKING DAY

Pick a problem.
See the possibilities.

Follow one piece of work from scattered information to a useful next step. Choose a job your team will recognise.

INTERACTIVE WALKTHROUGH

Fictional records · Prewritten assistant

An enquiry arrives. Then the chasing starts.

Email“Can you arrange our repair?”
Customer recordAn existing maintenance customer
Job sheetSite access details are missing

Your team joins the dots

01 / 04

Scattered information

Read the email, find the customer and ask the team what happens next. The same details pass between inboxes and spreadsheets.

WHAT WE WOULD MEASURE

Time to first useful response · enquiries without a next action

An illustrative workflow, not a measured result. No live accounts, AI calls or messages.

Try the related portal

Recognise your working day?Tell us about one task. We’ll help you explore a practical starting point.

Discuss your workflow
How portals, automation and AI work together

A portal presents related information. Automation repeats an agreed predictable step. An AI assistant interprets varying messages or documents and prepares a contextual answer or action. These can work together; some tasks only need a simple rule.

CLEAR RESPONSIBILITIES / AGREED FIRST

You choose
how far it goes.

  1. Read and explain.Use the information you allow it to access, with sources visible.
  2. Prepare for review.Create summaries, reply drafts and suggested tasks for your team to check.
  3. Take agreed routine actions.Sort enquiries, assign tasks or update records automatically, within agreed limits and with an activity record.

We agree access, checks and who handles exceptions before launch. Your team stays responsible for prices, delivery promises and payment decisions.

Some tasks only need a rule or integration. We recommend AI where it adds a useful capability.

Let’s talk

WHY CONSIDER AI NOW?

Start with the work
you repeat today.

A focused first step helps your team learn what AI can do with your information. Measure the result before committing to a wider rollout.

A PRACTICAL WAY TO START

One workflow. A clear result to check.

  1. Understand today.Record the time, rework and cost of the current task.
  2. Test the assistant.Agree its information, actions and review points.
  3. Decide what comes next.Compare quality, effort and cost before expanding.
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What the evidence shows.

EVERYDAY ADMIN / UK TRIAL26 min/day
Estimated daily time saved.

UK government staff using Microsoft 365 Copilot reported this average saving. Uses included drafting documents and summarising meeting notes. Self-reported estimates; results varied.

Government Digital Service · 2 June 2025
WRITING TASKS / CONTROLLED STUDY40%
Less time on selected writing tasks.

Average reduction in an experiment with 453 professionals using ChatGPT. Tasks included emails and analysis drafts. Company-specific context and factual accuracy were not tested.

MIT / Science study · 14 July 2023
EXTERNAL WORKPLACE RESEARCH15%
More support issues resolved per hour.

The average improvement with AI assistance in a study of 5,172 customer-support agents at one business-software firm. Staff could edit or ignore suggestions; results varied.

Quarterly Journal of Economics · 4 February 2025
UK ADOPTION CONTEXT30%
Of UK businesses reported using AI.

Businesses reported using at least one AI technology in September 2026. This measures adoption; it does not establish a financial return.

ONS · released 8 October 2026

Separate studies of different tasks; the figures cannot be added together. External evidence, not Fits Right results or a forecast for your business. ONS: weighted voluntary survey; official statistics in development.

TRY THE WORKFLOW / FICTIONAL RECORDS

Try the next
useful step.

See an order, a stock issue and a customer-update draft together. Check what is missing and review the next task, with an owner responsible for it.

Explore the assistant example

Scripted interactive example. Fictional data.
No real account access, model call or message sending.