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AI ASSISTANTS / PUT THEM TO USEFUL WORK

Put AI to work.
Free up your team.

Help your team find answers, prepare replies and spot work that needs attention. We build assistants around a clear job, inside a portal or alongside the tools you already use.

How AI assistants can help your business

ONE CUSTOMER UPDATE / AN ILLUSTRATIVE WORKFLOW

A customer asks when their order will arrive.

01 / THE MANUAL WORK

Find the answer.

Find the order, check the stock and planning updates, then work out who should reply.

02 / WITH AN ASSISTANT

Arrive with context.

Bring those records together, flag old information and prepare a reply for the right person to review.

03 / CHECK THE DIFFERENCE

Is the whole task better?

Check time spent, answer quality and running costs, including corrections and human review.

Illustrative workflow, not measured customer results. Your team checks the facts and agrees any delivery promise.

How portals, automation and AI work together

A portal presents related information. Automation repeats an agreed predictable step. An AI assistant interprets varying messages or documents and prepares a contextual answer or action. These can work together; some tasks only need a simple rule.

WHY CONSIDER AI NOW?

Start with the work
you repeat today.

A focused first step helps your team learn what AI can do with your information. Measure the result before committing to a wider rollout.

A PRACTICAL WAY TO START

One workflow. A clear result to check.

  1. Understand today.Record the time, rework and cost of the current task.
  2. Test the assistant.Agree its information, actions and review points.
  3. Decide what comes next.Compare quality, effort and cost before expanding.
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What the evidence shows.

EVERYDAY ADMIN / UK TRIAL26 min/day
Estimated daily time saved.

UK government staff using Microsoft 365 Copilot reported this average saving. Uses included drafting documents and summarising meeting notes. Self-reported estimates; results varied.

Government Digital Service · 2 June 2025
WRITING TASKS / CONTROLLED STUDY40%
Less time on selected writing tasks.

Average reduction in an experiment with 453 professionals using ChatGPT. Tasks included emails and analysis drafts. Company-specific context and factual accuracy were not tested.

MIT / Science study · 14 July 2023
EXTERNAL WORKPLACE RESEARCH15%
More support issues resolved per hour.

The average improvement with AI assistance in a study of 5,172 customer-support agents at one business-software firm. Staff could edit or ignore suggestions; results varied.

Quarterly Journal of Economics · 4 February 2025
UK ADOPTION CONTEXT30%
Of UK businesses reported using AI.

Businesses reported using at least one AI technology in September 2026. This measures adoption; it does not establish a financial return.

ONS · released 8 October 2026

Separate studies of different tasks; the figures cannot be added together. External evidence, not Fits Right results or a forecast for your business. ONS: weighted voluntary survey; official statistics in development.

YOUR NUMBERS / A POSSIBLE FIRST STEP

What could a little
less admin make room for?

Explore the time your team could redirect if a recurring task became easier. Change the assumptions to reflect your business. This is an illustration, separate from the research above.

Start with one area of admin.

Use the hours spent on the task you want to improve, rather than the whole working week.

Your assumptions
Team size · 1 to 10,000 people
For this task · 0 to 80 hours
Pay and employment costs for one hour · £0 to £1,000
0 to 100% · 20% is an editable example, not a forecast.
Working-year assumption
1 to 52 weeks · Monthly figures are the annual total divided by 12.

Calculated in your browser. Your figures are not sent to us.

Make room for more useful work.

Your illustrative estimate will appear here when the calculator is available.

Which task would you like to make easier? We can help assess a useful first step.

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Explore six jobs an AI assistant could help with
01 / DAILY BRIEFING

Start with what
needs attention.

Turn open work, overdue items and missing information into a short briefing with clear owners and next steps.

YOUR TEAM DECIDESWhich priorities to act on.
02 / SALES

Prepare a better
first response.

Summarise an enquiry, highlight missing details and prepare a reply using the customer’s relevant history.

YOUR TEAM REVIEWSScope, price and promises.
03 / OPERATIONS

Explain the
hold-up.

Compare the order, planning notes and latest updates. Explain the hold-up and prepare a handover for the person responsible.

YOUR TEAM CONFIRMSReadiness and delivery dates.
04 / CUSTOMER SERVICE

Answer with
the right context.

Prepare routine answers from agreed guidance and customer records. Pass uncertain questions to the right person.

YOUR TEAM HANDLESExceptions and sensitive decisions.
05 / FINANCE ADMIN

Gather the detail
before chasing.

Bring the invoice, customer conversation and related work together so finance can review a query before chasing.

YOUR TEAM CHECKSThe balance before contacting anyone.
06 / BUSINESS KNOWLEDGE

Find the guidance
behind the answer.

Find the relevant instructions, show where the answer came from and flag outdated or conflicting guidance.

YOUR TEAM MAINTAINSThe guidance it can rely on.

TRY THE WORKFLOW / FICTIONAL RECORDS

Try the next
useful step.

See an order, a stock issue and a customer-update draft together. Check what is missing and review the next task, with an owner responsible for it.

Explore the assistant example

Scripted interactive example. Fictional data.
No real account access, model call or message sending.

CLEAR RESPONSIBILITIES / AGREED FIRST

You choose
how far it goes.

  1. Read and explain.Use the information you allow it to access, with sources visible.
  2. Prepare for review.Create summaries, reply drafts and suggested tasks for your team to check.
  3. Take agreed routine actions.Sort enquiries, assign tasks or update records automatically, within agreed limits and with an activity record.

We agree access, checks and who handles exceptions before launch. Your team stays responsible for prices, delivery promises and payment decisions.

Some tasks only need a rule or integration. We recommend AI where it adds a useful capability.

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